Privacy Policy

Saltology®, a division of Saltworks®, Inc. ("SaltWorks"), is committed to maintaining the accuracy, confidentiality and security of your personal information. This Privacy Policy describes the personal information that either Saltology or SaltWorks collects from or about you on the website and (collectively, the "Site") as well as how we use and to whom we disclose that information. Please review this entire document carefully. We welcome your questions and comments on this policy. If you are under the age of 18 (with respect to or 21 (with respect to, you are not permitted to register for an account with us or otherwise submit any personal information to us.


    For the purposes of this Privacy Policy, personal information means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly, or indirectly, with a particular individual or household. Personal information does not include publicly available information.


    We collect and maintain different types of personal information from individuals with whom we interact. This includes:

    • contact and identification information, such as your name, address, telephone number, and e-mail address;
    • personal information in connection with your request for certain products or services that you seek from us;
    • additional service-related information concerning the products or services that we provide to, or receive from, you;
    • payment information, including your credit card information, and information necessary for the fulfillment of your orders;
    • purchase history, which we sometimes aggregate with similar information from other customers to suggest products to you;
    • content of consumer support communications and adverse event reporting; and
    • statistics about your session to improve your future online experience.

    We may also collect market-related information, which may include personal information concerning market trends and activities impacting our business.

    Generally, Saltology and SaltWorks collects personal information directly from you through either or for registration and online purchase purposes. In most circumstances where we intend to collect personal information about you from a third party, we will obtain your permission before we seek out this information from such sources (such permission may be given directly by you or implied from your actions).

    We may collect information related to your visit to the Site, including the IP address and domain used to access the Site, the type and version of your browser, the website you came from to access the Site, the page you entered and exited at, and any page within our Site that is viewed by that IP address. We use this information to monitor our Site performance (such as number of visits, average time spent, page views) and for our business purposes such as: (i) customizing certain content that we think you might like based on your usage patterns; (ii) improving our products and services; and (iii) upgrading the Site.

    We may place a "cookie" on the hard drive of your computer to track your visit. A cookie is a small data file that is transferred to your hard drive through your web browser that can only be read by the website that placed the cookie on your hard drive. The cookie acts as an identification card and allows the Site to identify you and to record your passwords and preferences. The cookie allows us to track your visit to the Site so that we can better understand your use of the Site so that we can customize and tailor them to better meet your needs. Most web browsers are set to accept cookies. However, you may be able to change this setting to have your web browser either: (i) notify you prior to a website placing a cookie on your hard drive so that you can decide whether or not to accept the cookie; or (ii) automatically prevent the placing of a cookie on your hard drive. It should be noted that if cookies are not accepted, you may not be able to access a number of web pages found on the Site.

    The Site may contain links to other websites that may be subject to less stringent privacy standards. We cannot and do not assume any responsibility for the privacy practices, policies or actions of the third parties that operate these websites. Neither Saltology nor SaltWorks is responsible for how such third parties collect, use or disclose your personal information. You should review the privacy policies of these websites before providing them with personal information.

    Finally, the Site may provide you with an opportunity to interact with others and share your thoughts, information, content and materials (collectively "User Generated Content"). You are solely responsible for the User Generated Content that you post on the Site. Unless explicitly stated otherwise, any User Generated Content that you post onto the Site (including your username) will be made publicly available. As such, do not post any personal information onto the Site (such as your name or email address) if you wish to remain anonymous.


    Saltology and SaltWorks collects personal information to enable us to manage, maintain, and develop our operations, including for example:

    • to establish, maintain and manage our relationship with you so that we may provide you with, or receive from you, the products and services that have been requested;
    • to send you promotional and other marketing materials that we think might be of interest to you;
    • to enable you to register and access an account with us;
    • to obtain and process payments for potential products and services that we may provide to you;
    • to tailor your online experience based on your generalized profile of usage on the Site;
    • to be able to review the products and services that we provide to you so that we may: (i) understand your requirements for our products and services; and (ii) work to improve our products and services;
    • to monitor and investigate incidents and manage claims;
    • to create Aggregated Information (as defined below);
    • to be able to comply with your requests (for example, if you prefer to be contacted at a business or residential telephone number and advise us of your preference, we will use this information to contact you at that number);
    • to protect Saltology and SaltWorks against error, fraud, theft and damage to our goods and property;
    • to enable us to comply with applicable law or regulatory process; and
    • any other reasonable purpose to which you consent.

    We may use your personal information:

    • as permitted or required by applicable law or regulatory requirements;
    • for the purposes described in this Privacy Policy; and
    • for any additional purposes for which we have obtained your consent to the use or disclosure of your personal information.

    In this Privacy Policy, "Aggregated Information" means information that: (i) arises from the compilation, combination and/or analysis of personal and other information; and (ii) is anonymized. As stated above, we may use your personal information to create Aggregated Information for the purposes of managing, maintaining, and developing our operations. Such purposes include: (i) identifying the demographics of our users, the types of products that our users may be interested in; (ii) creating benchmarks, reports, summary metrics, predictive algorithms; and (iii) developing new or improving our existing products and/or services. We may customize your user experience in an automated fashion based upon your similarity to an aggregated class of user traits or online behavior.


    We generally do not share your personal information with third parties unless you consent or as otherwise permitted by law. All such sharing is done in a manner consistent with this Privacy Policy.

    We may share your personal information with our employees, contractors, consultants, affiliates and other parties who require such information to assist us with managing our relationship with you, including third parties that provide services to us or on our behalf.

    For example, we may share your personal information from time to time with our third-party information technology, data processing, payment processing, advertising/marketing, call center and verification service providers so that we may operate our business. To the extent permissible, you will be informed if disclosure of your personal information is requested by law.

    In addition, personal information may be disclosed or transferred to another party during the course of, or completion of, a change in ownership of or the grant of a security interest in, all or a part of either Saltology or SaltWorks (for example, through an asset sale, merger or joint venture), provided that such party is bound by appropriate agreements or obligations and required to use or disclose your personal information in a manner consistent with the use and disclosure provisions of this Privacy Policy, unless you consent otherwise.

    Finally, your personal information may be disclosed:

    • for the purposes described in this Privacy Policy;
    • as permitted or required by applicable law or regulatory requirements;
    • to comply with valid legal processes such as search warrants, subpoenas or court orders;
    • as part of the regular reporting activities of Saltology and SaltWorks;
    • to protect the rights and property of Saltology and SaltWorks;
    • during emergency situations or where necessary to protect the safety of a person or group of persons; and
    • with your consent.

    Some browsers support a "Do Not Track" (or, "DNT") feature, a privacy preference that you can set in certain web browsers, which is intended to be a signal to websites and services that you do not wish to be tracked across different websites or online services you visit, across time. The Site currently does not recognize or respond to DNT signals, so DNT settings do not change the way the websites operate.

    Please note that we cannot control how third-party websites or online services you visit through our website respond to DNT signals. Please check the privacy policies of those third parties for information on their privacy notices.


    It is important to us that we collect, use or disclose your personal information where we have your consent to do so. Depending on the sensitivity of the personal information, your consent may be implied, deemed (using an opt-out mechanism) or express. Express consent can be given orally, electronically or in writing. Implied consent is consent that can reasonably be inferred from your action or inaction. For example, when you enter into an agreement with us, we will assume your consent to the collection, use and disclosure of your personal information for purposes related to the performance of that agreement and for any other purposes identified to you at the relevant time.

    Typically, we will seek your consent at the time that we collect your personal information. In certain circumstances, your consent may be obtained after collection but prior to our use or disclosure of your personal information. If we plan to use or disclose your personal information for a purpose not previously identified (either in this Privacy Policy or separately), we will endeavor to advise you of that purpose before such use or disclosure.

    We may collect, use or disclose your personal information without your knowledge or consent where we are permitted or required to do so by applicable law or regulatory requirements.

    You may change or withdraw your consent at any time, subject to legal or contractual obligations and reasonable notice, by contacting us using the contact information set out below. All communications with respect to such withdrawal or variation of consent should be in writing.

    We assume that, unless you advise us otherwise, you have consented to the collection, use and disclosure of your personal information as explained in this Privacy Policy.


    Saltology and SaltWorks will endeavor to maintain physical, technical and procedural safeguards that are appropriate to the sensitivity of the personal information in question. These safeguards are designed to prevent your personal information from loss and unauthorized access, collection, use, disclosure, copying, modification, disposal or destruction. Unfortunately, we cannot guarantee complete security: (i) unauthorized access, use, or disclosure, (ii) hardware or software failure, and (iii) other events may potentially compromise the security of your personal information.

    The security of your personal information is important to us, please advise us immediately of any incident involving the loss of or unauthorized access to or disclosure of personal information that is in our custody or control.


    It is important that the information contained in our records is both accurate and current. If your personal information happens to change during the course of our relationship, please keep us informed of such changes.

    In some circumstances we may not agree with your request to change your personal information and will instead append an alternative text to the record in question.


    We are dedicated to overseeing compliance with this Privacy Policy and managing and monitoring compliance with privacy legislation. Our contact information is as follows:
    16240 Wood-Red Rd NE
    Woodinville, WA 98072
    United States
    Phone: (800) 353-7258

    If you have any questions about this Privacy Policy or concerns about how we manage your information, please contact us by telephone, in writing or by e-mail. We will endeavor to answer your questions and advise you of any steps taken to address the issues raised by you.


    You can ask to see your personal information. If you want to review, verify, correct or delete your personal information, please contact us in writing.

    When requesting access to your personal information or deletion of your personal information, please note that we may request specific information from you to enable us to confirm your identity and right to access, as well as to search for and provide you with the personal information that we hold about you. This may include, for example, requesting you to submit information to match information we have on file for you, such as your name, address, or telephone number. We will provide your personal information upon your request in an easily-read format. We may charge you a fee to access your personal information; however, we will advise you of any fee in advance. If you require assistance in preparing your request, please contact our Chief Legal Officer.

    Your right to access the personal information that we hold about you is not absolute. There are instances where applicable law or regulatory requirements allow or require us to refuse to provide some or all of the personal information that we hold about you. In addition, the personal information may have been destroyed, erased or made anonymous in accordance with our record retention obligations and practices. In the event that we cannot provide you with access to your personal information, we will endeavor to inform you of the reasons why, subject to any legal or regulatory restrictions.


    Saltology and SaltWorks, from time to time, may make changes to this Privacy Policy to reflect changes in its legal or regulatory obligations or in the manner in which we deal with your personal information. We will post any revised version of this Privacy Policy on the Site, and we encourage you to refer back to it on a regular basis. If you continue to use the Site after those changes are in effect, you agree to the new policy. If the changes are significant, we may provide a more prominent notice or get your consent, as required by law.


    This Privacy Policy does not create or confer upon any individual any rights, or impose upon either Saltology or SaltWorks any rights or obligations outside of, or in addition to, any rights or obligations imposed by applicable laws. Should there be, in a specific case, any inconsistency between this Privacy Policy and any such laws, this Privacy Policy shall be interpreted, in respect of that case, to give effect to, and comply with, such laws.